Return & Refund Policy

At WineScore.com, we're only satisfied when you are. Taste in wine is uniquely personal, and varies widely between individuals, but the wines we ship all exceed our high Quality, Value, Variety, and Interest criteria.

We guarantee not just our wines, but your satisfaction. Our policy is simple. If you don't enjoy a wine or other product you receive from us for any reason, email us within 30 days and we'll replace or refund your purchase.

At WineScore.com we pride ourselves on our fair return policy. Here are some important details.

Because many of the wines we offer are hard to find, rare, and in limited supply, all orders are subject to availability and quantity limitation. We reserve the right to replace orders with similar wines based on varietals, vintage and of equal or greater value. If no suitable substitute wine is available, we will issue a refund instead.

We cannot accept returns of opened wine or of items with missing or damaged components.

WineScore.com cannot be responsible for items returned due to relocation or travel that we do not know about ahead of time. Wines returned as non-deliverable will result in the issuance of a credit voucher for the purchase price, less shipping & handling. Please allow 14 days for all credits.

Legal Terms

All wines are sold in California and title passes to the buyer in California. We make no representations to the legal rights of anyone to ship or import alcoholic beverages into any state outside of California. The buyer is solely responsible for the shipment of wines. By placing this order with us, you authorize WineScore.com, Inc. to act on your behalf in processing this order, including engaging a common carrier to deliver it. Wines may be sold and delivered only to persons who are at least 21 years of age and in placing your order you represent to us that you are at least 21 years old. When your wines are delivered, the person receiving delivery will be required to show identification proving that he or she is at least 21 years of age. All offers are void where prohibited by law and void to everyone under 21 years old.